Terms & Conditions

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE

1. TERMS OF WEBSITE USE

1.1 Please read these terms of use carefully before you start to use our Site, as these will apply to your use of our Site. Counselling Directory recommend that you print a copy of this for future reference.

1.2 By using our Site, you confirm that you accept these terms of use and that you agree to comply with them.

1.3 If you do not agree to these terms of use, you must not use our Site.

 

 

2. CHANGES TO THESE TERMS

2.1 Clustersmedia may revise these terms of use at any time.

2.2 Please check these page from time to time to take notice of any changes we made, as they are binding on you.

3. CHANGES TO OUR SITE

3.1 Clustersmedia may update the Site from time to time, and may change the content at any time. However, please note that any of the content on our Site may be out of date at any given time, and we are under no obligation to update it.

3.2 Clustersmedia does not guarantee that the Site, or any content on it, will be free from errors or omissions.

4. ACCESSING OUR SITE

4.1 Our Site is made available free of charge.

4.2 Clustersmedia does not guarantee that the Site, or any content on it, will always be available or be uninterrupted. Access to our Site is permitted on a temporary basis. Clustersmedia may suspend, withdraw, discontinue or change all or any part of the Site without notice. Memiah will not be liable to you if for any reason the Site is unavailable at any time or for any period.

4.3 You are responsible for making all arrangements necessary for you to have access to our Site.

4.4 You are also responsible for ensuring that all persons who access the Site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

5. YOUR ACCOUNT AND PASSWORD

5.1 If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

7.2 Memiah has the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

7.3 If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at legal@counselling-directory.org.uk.

8. NO RELIANCE ON INFORMATION

8.1 The content on our Site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our Site.

8.2 Although we make reasonable efforts to update the information on our Site, we make no representations, warranties or guarantees, whether express or implied, that the content on our Site is accurate, complete or up-to-date.

9. LIMITATION OF OUR LIABILITY

9.1 Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

9.2 To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our Site or any content on it, whether express or implied.

9.3 Clustersmedia will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

9.3.1 use of, or inability to use, our Site; or

9.3.2 use of or reliance on any content displayed on our Site.

9.4 If you are a business user, please note that in particular, we will not be liable for:

9.4.1 loss of profits, sales, business, or revenue;

9.4.2 business interruption;

9.4.3 loss of anticipated savings;

9.4.4 loss of business opportunity, goodwill or reputation; or

9.4.5 any indirect or consequential loss or damage.

9.5 You agree not to use our Site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

9.6 Clustersmedia will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Site or to your downloading of any content on it, or on any website linked to it.

9.7 Clustersmedia assumes no responsibility for the content of websites linked on the Site. Such links should not be interpreted as endorsement by us of those linked websites. Clustersmedia will not be liable for any loss or damage that may arise from your use of them.

 

10. VIRUSES

10.1 Clustersmedia does not guarantee that the Site will be secure or free from bugs or viruses.

10.2 You are responsible for configuring your information technology, computer programmes and platform in order to access our Site. You should use your own virus protection software.

10.3 You must not misuse our Site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Site, the server on which our Site is stored or any server, computer or database connected to our Site. You must not attack our Site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. Memiah will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Site will cease immediately.

11. LINKING TO OUR SITE

11.1 You may link to our Site provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

11.2 You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

11.3 You must not establish a link to our Site without contacting us at info@clustersmedia.co.uk to obtain our prior consent.

11.4 Our Site must not be framed on any other site.

11.5 Clustersmedia reserves the right to withdraw linking permission without notice.

 

 

12. APPLICABLE LAW

12.1 If you are a consumer, please note that these terms of use, their subject matter and their formation, are governed by English law. You agree that the courts of England have exclusive jurisdiction.

12.2 If you are a business, these terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. You agree to the exclusive jurisdiction of the courts of England.

13. CONTACT US

To contact us please email info@clustersmedia.co.uk

 

PROHIBITED USES

You may use our Site only for lawful purposes. You may not use our Site:

In any way that breaches any applicable local, national or international law or regulation.
In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.
For the purpose of harming or attempting to harm minors in any way.
To send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards.
To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).
To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.
You also agree:
Not to access without authority, interfere with, damage or disrupt:
any part of our Site;
any equipment or network on which our Site is stored;
any software used in the provision of our Site; or
any equipment or network or software owned or used by any third party.

INTERACTIVE SERVICES

We may from time to time provide interactive services on our Site, including, without limitation chat rooms and bulletin boards (“Interactive Services”). Where we do provide any interactive service, we will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical).

We will do our best to assess any possible risks for users (and in particular, for children) from third parties when they use any interactive service provided on our Site, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. However, we are under no obligation to oversee, monitor or moderate any interactive service we provide on our Site, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the service is moderated or not.

The use of any of our Interactive Services by a minor is subject to the consent of their parent or guardian. We advise parents who permit their children to use an interactive service that it is important that they communicate with their children about their safety online, as moderation is not foolproof. Minors who are using any interactive service should be made aware of the potential risks to them.

Where we do moderate an interactive service, we will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.

CONTENT STANDARDS

These content standards apply to any and all material which you contribute to our Site (“Contributions”), and to any Interactive Services associated with it. You must comply with the spirit and the letter of the following standards. The standards apply to each part of any contribution as well as to its whole.

Contributions must:

Be accurate (where they state facts).
Be genuinely held (where they state opinions).
Comply with applicable law in the UK and in any country from which they are posted.
Contributions must not:

Contain any material which is defamatory of any person.
Contain any material which is obscene, offensive, hateful or inflammatory.
Promote sexually explicit material.
Promote violence.
Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.
Infringe any copyright, database right or trade mark of any other person.
Be likely to deceive any person.
Be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence.
Promote any illegal activity.
Be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety.
Be likely to harass, upset, embarrass, alarm or annoy any other person.
Be used to impersonate any person, or to misrepresent your identity or affiliation with any person.
Give the impression that they emanate from us, if this is not the case.
Advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.
SUSPENSION AND TERMINATION

We will determine, in our discretion, whether there has been a breach of this acceptable use policy through your use of our Site. When a breach of this policy has occurred, we may take such action as we deem appropriate.

Failure to comply with this acceptable use policy constitutes a material breach of the terms of use e upon which you are permitted to use our Site, and may result in our taking all or any of the following actions:

Immediate, temporary or permanent withdrawal of your right to use our Site.
Immediate, temporary or permanent removal of any posting or material uploaded by you to our Site.
Issue of a warning to you.
Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
Further legal action against you.
Disclosure of such information to law enforcement authorities as we reasonably feel is necessary.
We exclude liability for actions taken in response to breaches of this acceptable use policy.

The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate.

CHANGES TO THE ACCEPTABLE USE POLICY

We may revise this acceptable use policy at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are legally binding on you. Some of the provisions contained in this acceptable use policy may also be superseded by provisions or notices published elsewhere on our Site.

IMPORTANT NOTICE: DIRECTORY INFORMATION DISCLAIMER
Your attention is drawn in particular to clause 4

1. Counselling Directory is the trading style Clustersmedia

2. Care has been taken in the creation of the Directory and attempts made to present and maintain accurate and up-to-date information, however inaccuracies may occasionally occur. Memiah will not be held responsible for any loss, damage or inconvenience caused as a result of any inaccuracy or error within its website pages. If you discover any information on our Website that you believe is inaccurate or inappropriate, please kindly contact us at info@clustersmedia.co.uk

3. You accept that the Directory and all information published on it is merely an on-line directory of Subscribers. This information is provided by the Subscriber and published for the public (“Website Information”), but does not in any way constitute a reference, validation or in any way an endorsement of any information provided to you, the website user (“User”), or any recommendation or endorsement of the Subscriber or services offered by the Subscriber. A Subscriber entry does not mean Clustersmedia endorses the qualifications or professionalism of the Subscriber.

4. The User accepts that it is your duty to verify the Website Information before relying on it. You further accept that Clustersmedia shall not be liable for advice or counselling given by a Subscriber or actions taken by you as a result of such Subscriber advice.

6. Clustersmedia is not responsible for any content or information published or links to other websites which may appear on the Website.

7. The information displayed by Clustersmedia on the Website is a directory for information only. It is not intended in any way to be a substitute for legal advice or the advice. Clustersmedia shall not be liability or responsible for any decisions or diagnoses provided by Subscribers in connection with a referral from the Directory.

8. You expressly agree that you will not sell or trade in any materials on the Website or redistribute Website Information in any way or for any purpose including the compiling of databases, lists or directories or providing commercial information to any third party or any commercial or other reason.

9. You agree that the Website is provided for personal use only for those wishing to engage the services of a Subscriber. You agree not to use the Website for commercial purposes including contacting Subscribers to promote your goods or services.

10. Clustersmedia shall not be liable for any interruption or temporary or otherwise shut down of the Website or any omissions, interruptions, suspension or deletion of emails.

11. Clustersmedia does not guarantee the security of any information transmitted over the internet.

12. You accept that any telephone numbers listed on this Website may be recorded for security purposes.